Shipping policy

Shipping Policy

At Amira Label, we are committed to providing reliable and efficient shipping. Please read the information below to understand how we process and deliver your order.

1. General Shipping Information

We currently ship to the locations available at checkout using international suppliers and fulfilment partners.

Shipping availability and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are processed within 1 to 2 business days, Monday to Friday, excluding weekends and public holidays.

Processing may take slightly longer during peak seasons or promotional periods. We will contact you if a significant delay affects your order.

3. Shipping Rates

We offer free shipping on all orders, with no minimum purchase requirement.

4. Estimated Delivery Times

Please allow the following estimated timeframes:

  • Processing time: 1 to 2 business days, Monday to Friday

  • Transit time: 5 to 7 business days, Monday to Friday

  • Total estimated delivery time: 6 to 9 business days

  • Order cutoff time: 6:00 p.m.

  • Time zone: GMT+11

Delivery times are estimates and may be affected by carrier delays, customs processing, peak periods, public holidays, or extreme weather conditions.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses, or restricted areas.

Certain items may be subject to additional shipping restrictions because of carrier limitations or regulations applicable to the delivery destination.

6. Failed Delivery or Returned Packages

If delivery fails because of an incorrect or incomplete address, multiple unsuccessful delivery attempts, or an undeliverable shipment, the package may be returned to our fulfilment partner.

If this happens, we will contact you to arrange a new shipment. Additional shipping costs may apply.

7. Lost or Damaged Packages

If your package is lost or damaged during transit, contact us as soon as possible at support@amiralabel.com or call us at +61 2 8355 5873.

We will work with the carrier and our fulfilment partner to investigate and resolve the issue.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to reflect changes to our delivery services, fulfilment practices, or operational requirements. The latest version will always be available on this page.

Last updated: July 29, 2026

Contact Information

Store name: Amira Label

Company name: Email Solutions

Warehouse Address: 93A High St, Wauchope NSW 2446, Australia

Email: support@amiralabel.com

Telephone: +61 2 8355 5873

Customer Service Hours

Monday to Friday: 9:00 a.m. to 5:00 p.m. (GMT+11)

Saturday: 12:00 p.m. to 5:00 p.m. (GMT+11)

Sunday and public holidays: Closed

We aim to respond to all inquiries within 24 hours.