Shipping policy
Shipping Policy
At Amira Label, we are committed to providing reliable and efficient shipping. Please read the information below to understand how we process and deliver your order.
1. General Shipping Information
We currently ship to the locations available at checkout using international suppliers and fulfilment partners.
Shipping availability and delivery times may vary depending on your location and the size or weight of your order.
2. Processing Time
Orders are processed within 1 to 2 business days, Monday to Friday, excluding weekends and public holidays.
Processing may take slightly longer during peak seasons or promotional periods. We will contact you if a significant delay affects your order.
3. Shipping Rates
We offer free shipping on all orders, with no minimum purchase requirement.
4. Estimated Delivery Times
Please allow the following estimated timeframes:
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Processing time: 1 to 2 business days, Monday to Friday
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Transit time: 5 to 7 business days, Monday to Friday
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Total estimated delivery time: 6 to 9 business days
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Order cutoff time: 6:00 p.m.
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Time zone: GMT+11
Delivery times are estimates and may be affected by carrier delays, customs processing, peak periods, public holidays, or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses, or restricted areas.
Certain items may be subject to additional shipping restrictions because of carrier limitations or regulations applicable to the delivery destination.
6. Failed Delivery or Returned Packages
If delivery fails because of an incorrect or incomplete address, multiple unsuccessful delivery attempts, or an undeliverable shipment, the package may be returned to our fulfilment partner.
If this happens, we will contact you to arrange a new shipment. Additional shipping costs may apply.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, contact us as soon as possible at support@amiralabel.com or call us at +61 2 8355 5873.
We will work with the carrier and our fulfilment partner to investigate and resolve the issue.
8. Shipping Policy Updates
We may update this Shipping Policy from time to time to reflect changes to our delivery services, fulfilment practices, or operational requirements. The latest version will always be available on this page.
Last updated: July 29, 2026
Contact Information
Store name: Amira Label
Company name: Email Solutions
Warehouse Address: 93A High St, Wauchope NSW 2446, Australia
Email: support@amiralabel.com
Telephone: +61 2 8355 5873
Customer Service Hours
Monday to Friday: 9:00 a.m. to 5:00 p.m. (GMT+11)
Saturday: 12:00 p.m. to 5:00 p.m. (GMT+11)
Sunday and public holidays: Closed
We aim to respond to all inquiries within 24 hours.