30-DAY MONEY-BACK GUARANTEE
We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund.
Frequently asked questions
Do you offer free shipping?
Yes, Amira Label offers free standard shipping on all orders.
There is no minimum purchase required. The available shipping
option and estimated delivery timeframe will be shown during
checkout.
For more information, please see our Shipping Policy.
For more information, please see our Shipping Policy.
Can I return an item if it doesn’t fit or if I don’t like it?
Yes. You may request a return within 30 days of receiving your
order. The item must be unworn, unused, unwashed, undamaged, and
returned in its original condition with all tags and packaging
included.
For sizing or change-of-mind returns, the customer is responsible for the return shipping cost. If the item is faulty, damaged, or incorrect, Amira Label will cover the applicable return shipping cost.
Contact support@amiralabel.com before returning an item so our team can provide the correct instructions.
For more information, please see our Refund & Return Policy.
For sizing or change-of-mind returns, the customer is responsible for the return shipping cost. If the item is faulty, damaged, or incorrect, Amira Label will cover the applicable return shipping cost.
Contact support@amiralabel.com before returning an item so our team can provide the correct instructions.
For more information, please see our Refund & Return Policy.
How can I track my order?
Once your order has been processed and dispatched, you will
receive a shipping confirmation email containing your tracking
number and tracking link.
You can use that link to follow the delivery progress of your parcel. Please allow a short period for the carrier’s tracking information to become active.
To track your order, please visit our Track My Order.
You can use that link to follow the delivery progress of your parcel. Please allow a short period for the carrier’s tracking information to become active.
To track your order, please visit our Track My Order.
How do I choose the right size?
Each product page includes a size guide to help you choose the
best fit. Compare the listed measurements with a similar garment
you already own instead of relying only on your usual size.
If you are between two sizes, choosing the larger size will normally provide a more relaxed fit. You may also contact support@amiralabel.com for sizing assistance.
For more sizing assistance, please visit our Contact Us.
If you are between two sizes, choosing the larger size will normally provide a more relaxed fit. You may also contact support@amiralabel.com for sizing assistance.
For more sizing assistance, please visit our Contact Us.
What payment methods do you accept?
You can shop securely using the payment methods available at
checkout, including:
For more information, please see our Payment Policy.
- Visa
- Mastercard
- Maestro
- Apple Pay
- Google Pay
For more information, please see our Payment Policy.
Is my payment secure?
Yes. Payments are processed through Shopify’s secure checkout
using encrypted technology designed to protect your information.
Amira Label does not directly store your complete payment-card
details.
Your bank or payment provider may occasionally request additional verification to help prevent unauthorized transactions.
For more information, please see our Payment Policy.
Your bank or payment provider may occasionally request additional verification to help prevent unauthorized transactions.
For more information, please see our Payment Policy.
How long does shipping take?
Orders are normally processed within
1 to 2 business days, Monday through Friday.
After dispatch, the estimated transit time is 5 to 7 business days. The total estimated delivery time is therefore 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, public holidays, peak shopping periods, customs processing, or extreme weather.
For more information, please see our Shipping Policy.
After dispatch, the estimated transit time is 5 to 7 business days. The total estimated delivery time is therefore 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, public holidays, peak shopping periods, customs processing, or extreme weather.
For more information, please see our Shipping Policy.
How can I contact you if I have questions?
You can contact the Amira Label customer service team at
support@amiralabel.com
or through the form on our Contact page.
Customer service hours
Monday to Friday: 9:00 a.m. to 5:00 p.m. (GMT+11)
Saturday: 12:00 p.m. to 5:00 p.m. (GMT+11)
Sunday and public holidays: Closed
Please include your order number when contacting us about an existing order. We aim to respond to all inquiries within 24 hours.
For more information, please visit our FAQs.
Customer service hours
Monday to Friday: 9:00 a.m. to 5:00 p.m. (GMT+11)
Saturday: 12:00 p.m. to 5:00 p.m. (GMT+11)
Sunday and public holidays: Closed
Please include your order number when contacting us about an existing order. We aim to respond to all inquiries within 24 hours.
For more information, please visit our FAQs.
FREE SHIPPING
Enjoy free shipping on every order, with clear delivery information and no hidden shipping fees.
EASY RETURNS
Need to return an eligible item? Follow the simple steps provided in our Return and Refund Policy.
SECURE PAYMENT
Payments are processed securely through the payment options available at checkout.
CUSTOMER SERVICE
The Amira Label support team is ready to help. Contact us at support@amiralabel.com.